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Logistics technology engineering

Chris has delivered logistics software for over 20 years, from parcel comparison platforms to carrier integrations and operational systems.

Domain experience and delivery focus

  • Co-founder of parcelmonkey.co.uk (2006 to 2010)
  • Designed, built and maintained complex multi-hop logistics platform for firstluggage.com (2013 to 2020)
  • Long-term technical supplier to randlogistics.com since 2011
  • Delivery partner for bespoke platform development for psp-logistics.com (2022 to 2025)
  • Systems responsible for processing over 50 million transactions

Courier and carrier integrations

Carrier integrations that survive real-world volume and edge cases.

  • API integrations for DPD, DHL, UPS, FedEx, TNT, Evri and many more
  • Shipment booking flows, label generation and tracking events
  • Webhook handling, retries, queueing and failure monitoring
  • Account specific rules, service selection and exception handling

Parcel comparison platforms

  • Rate shopping across carriers with margin and markup controls
  • Margin protection logic and dynamic pricing rules
  • Booking automation from checkout or internal operations tools
  • Label and document generation pipelines
  • Aggregated tracking views for customers and support teams

Freight booking workflows (road, air, sea)

  • Quote and booking journeys for multimodal freight operations
  • Commercial invoice and shipment data capture
  • Customs data considerations and handoff readiness
  • Audit trails and compliance-aware data handling
  • Role based operations tooling for internal teams

Billing, invoicing and reconciliation

  • Payment workflows with robust event handling
  • Accounting integration for invoice generation and status syncing
  • Reconciliation processes for operational and finance teams
  • Weight discrepancy workflows and exception reporting

Hosting, reliability and support

  • Monitoring, alerting, backups and incident response
  • Performance tuning and production stability improvements
  • Security updates and dependency maintenance
  • Phased upgrades that reduce risk and avoid disruption

Ongoing technical partnership

Most logistics clients choose an ongoing monthly technical partnership rather than ad hoc development. This covers proactive maintenance, targeted enhancements, infrastructure oversight and priority response.

Typical engagements are structured as monthly retainers.

This model provides continuity, accountability and predictable delivery.

  • Suitable for teams with critical day to day software operations
  • Suitable for operators replacing ad hoc fixes with planned delivery
  • Suitable for businesses that need one trusted technical partner

Start a technical partnership

If you need a logistics platform upgrade, a new integration, or ongoing support, book an initial conversation.